Shipping Policy

Shipping Costs

The shipping cost is determined based on your location. To determine the exact shipping value, please use our calculation tool during the checkout process.

Please note that the presented amounts may be subject to value-added tax (VAT), import duties, and/or taxes upon the package's arrival to your country.

For shipments to countries outside the European Union (EU), we follow the Incoterm Delivered Duty Unpaid (DDU) policy. This means that we do not collect duties and/or taxes on orders shipped to these countries, and we cannot anticipate the specific charges that may apply. If you incur any additional charges, it is your responsibility to settle them to ensure that your package clears customs. We recommend reaching out to the local customs office for detailed information regarding such charges.

In case you have any questions regarding your shipment, you can always contact info@constancabastos.com.

 

Order Confirmation

Once your order has been successfully placed and payment has been made, you will receive an email confirming your order.

Please note that this order confirmation does not indicate that your order has been shipped. You will receive a separate notification once your order has been shipped.

 

Delivery Times

The shipping is performed with DHL. In case you have any questions regarding your shipment, you can always contact info@constancabastos.com.

Portugal and Spain | 2 business days

Europe | 2 - 6 business days

USA and Canada | 5 business days

 

You can expect to receive an email notification shortly after your order has been dispatched.